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Our Services / Training and Consulting / Trauma Informed Care Training / For Child Serving Organizations

For Child Serving Organizations

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Changing the Way We Serve Children and Families

Throughout the human services field, at one time or another, we’ve all seen it: as the number of cases climb, the workload begins to take a toll on staff and caregivers. Inevitably, outcomes suffer. We know this because we aren’t just trainers and consultants, we’re active practitioners. That’s why we’ve created a better approach.

Wellpoint Care Network’s Trauma Informed Care training will give you a better understanding of the social, emotional, physiological and developmental effects of trauma on the children, families and communities​ you serve. Application of our Seven Essential Ingredients (7ei) can help you better understand the obstacles related to significant trauma histories in children, youth, and families — and overcome them. 

A Trauma-informed Approach to Human Services

Experienced therapist speaking to a group of teens sitting in a circle during agroup therapy session

Trauma-informed practices can help your team, department or organization:

  • Appreciate the frequency of adverse experiences in people’s lives and respond to their behavior from a trauma-informed perspective​.
  • Prevent future adversity and related behaviors.
  • Learn practical techniques that inspire a sense of purpose, belonging and safety to enhance relational well-being.
  • Implement developmentally-informed activities to enhance the regulatory capacity of both staff and those in care.
  • Appreciate the connection between caregiver capacity and outcomes.
  • Recognize Historical and Inter-generational trauma and equity as central to understanding trauma​.
SEE UPCOMING TRAUMA INFORMED CARE TRAININGS
INQUIRE ABOUT CUSTOM Consultation AND COACHING

We’re Here Whenever You’re Ready

Trauma-informed training can be a vital for anyone who routinely encounters youth, teens and families who are at a significant crossroads in life. Whatever role you play, the ones you serve will benefit from the tools, resources and best practices our Trainers and Consultants provide.

Speak directly with a helpful representative

Call us today at:

(414) 463-1880 or 
(800) 840-1880

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A member of our staff will be in touch by your preferred method of communication.

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See a complete schedule of
virtual, in-person and hybrid
Trauma Informed Care Trainings.


“Social support is not the same as merely being in the presence of others. The critical issue is reciprocity. For our physiology to calm down, heal and grow we need a visceral feeling of safety.”​

Bessel Van der Kolk, The Body Keeps the Score​

Trauma Informed Care Creates Transformation in Brown County

Tana Koss and Heather McGriff work for Family Services of Northeast Wisconsin, a non-profit human services agency offering programs to support children, teens and adults during challenges and transitions in their lives. The duo were first certified in Wellpoint Care’s trauma-informed framework in 2016, and have led more than 25 trainings in Northeast Wisconsin since.

The results speak for themselves: Family Services’ residential program has experienced a significant drop in both physical interventions and police contacts, and staff retention and happiness have both improved.

“When we committed to being a trauma-informed agency, we knew it was going to be a journey, not a destination,” says Koss. “We’ve stuck with it because it’s vetted, it gets updated and we have the resource of experts, which has felt supportive.”

READ MORE ABOUT OUR WORK WITH FAMILY SERVICES OF NORTHEAST WISCONSIN
Task Shifting cover

Many Hands Make Light Work: What is Task Shifting?

The Next Important Evolution of Trauma Informed Care

At this pivotal moment in time, Wellpoint Care Network believes EVERY person needs to be equipped and ready to help in the fight against trauma. Learn more about the important concept of task shifting it can help support the work of trained professionals in this free White Paper.

Download Now ( 1 MB PDF )

More Trauma Informed Care Training

  • For Child Serving Organizations
  • For Law Enforcement and First Responders
  • Train the Trainer Certification
  • Consulting and Coaching
Tim's headshot

Meet Tim Grove

Tim has 25 years of professional experience in a variety of direct care and administrative positions,…

Read my Story

Shameka Phillips headshot

Meet Shameka Phillips

Shameka has devoted her career to serving as a resource to people wanting to learn or…

Read my Story

Maria Andrade headshot- landscape

Meet Maria Andrade

The diversity of the work that I do ensures that no day is like any other.

Read my Story

Tim Grove

Tim Grove

Senior Director of Trauma Informed Strategy and Practice

Tim Grove serves as the Senior Director of Trauma Informed Strategy and Practice at Wellpoint Care Network. Tim has more than 25 years of experience in the social service field in a variety of programs and roles. Tim has been a Mentor with Dr. Bruce Perry’s Neurosequential Model of Therapeutics (NMT), is a master trainer of ACE Interface and is the creator of Wellpoint Care’s Trauma Informed Care curriculum, the Seven Essential Ingredients (7ei). In addition to leading the TIC efforts across all Wellpoint Care programs, Tim has been providing training and consulting on trauma, ACEs, secondary trauma/caregiver capacity and related topics for 15 years. Tim has worked with and trained a diverse group of professionals including judges, police officers, juvenile justice and child welfare staff, hospitals and healthcare staff, child development staff, veteran groups, college/university staff and professors, Boys and Girls Clubs, Religious Groups, Correctional staff, employers/employment staff and many others.

Tim and the Wellpoint Care team’s work has been highlighted in various radio and television projects, including a 2018 60 Minutes segment with special correspondent Oprah Winfrey and a three-year research study on the effectiveness of 7ei in child welfare published by the Journal of Child Custody in 2019.

 

Shameka Phillips

Shameka Phillips

Learning and Talent Development Manager

Shameka has 10 years of experience working in Human Resources and Training & Development. She has a deep commitment to life-long learning and enjoys sharing knowledge and learning from others, as she believes that education makes the world a better place. Shameka has devoted her career to serving as a resource to people wanting to learn or better educate themselves on diversity, equity, inclusion, leadership and soft-skill-building topics. After joining Wellpoint Care Network and learning the Seven Essential Ingredients of Trauma Informed Care framework, Shameka quickly developed a passion for sharing with anyone she encounters, because she knows that this framework can be applicable to almost any environment.

Maria Andrade

Maria Andrade

Vice President of Child and Family Well-being

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I have the opportunity to lead teams who are focused on supporting the work of our mission — because they understand that ultimately the work we do, whether internally or externally, impacts the families we are here to serve. Wellpoint Care has created an environment that allows me to thrive professionally, while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunities to be innovative and creative together in how we achieve goals while never losing sight of our mission. It’s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued on to receive master’s degree. I’m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees. Outside of work, I enjoy spending time with my loved ones, reading, volunteering and being outside.

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