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Our Services / Training & Consulting / Meet Our Trainers and Consultants

Meet Our Trainers and Consultants

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Trauma Informed Care Trainers and Consultants: Professional. Experienced. Engaging.

It’s no secret that those we serve are involved in any number of systems, such as child welfare and criminal justice. But, given the dramatic impact of unresolved trauma in an individual’s life, it’s also no wonder.

Our Trauma Informed Care experts are highly trained in some of the best practice models; they contribute to research; and, they have deep experience in child welfare, clinical, school-based and law-enforcement settings.

There’s something else that makes our TIC team tick: a great deal of empathy.

Our trainers and consultants average over 20 years of experience in direct care and practice. This team knows the science, as well as the practical implications of Trauma Informed Care and how to put theory into action.

Why partner with Wellpoint Care Network on your learning and change efforts?

  • More than 60,000 trained. Collectively, our team has trained over 60,000 professionals nationwide in Trauma Informed Care.
  • Certified in the Neurosequential Model of Therapeutics™. Our team has achieved certification in the Neurosequential Model of Therapeutics through the Neurosequential Network led by Dr. Bruce Perry, a nationally-recognized child psychiatrist and neuroscientist.
  • Subject Matter Expert for Wisconsin Department of Public Instruction. Wellpoint Care’s senior coach and consultant, Sara Daniel, has co-led the Wisconsin Department of Public Instruction Trauma Sensitive School Initiative and co-authored the Trauma Sensitive Schools Learning Module Series.
  • Published in scientific journals. Wellpoint Care consultant, Tim Grove, co-led a three-year research study on the effectiveness of applying a Trauma Informed Care case management approach in child welfare, published by the Journal of Child Custody.

Meet Our Trainers and Consultants

  • Maria Andrade
  • Sara Daniel MSW, LCSW
  • Jenna Finley
  • Tim Grove
  • Melanie Heindl
  • Carey Jacobsen
  • Corey Norlander
  • Shameka Phillips
  • Julie Scott MS, LPC, NCC
  • Alex Williams
  • Sonja Williams MS, PHR, SHRM-CP
Maria Andrade

Maria Andrade

Director of Administrative Services – Child & Family Well-being Program

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I get to lead a team who is focused on supporting the work of our mission – even if it’s not in their job description. Wellpoint Care has created an environment that allows me to thrive professionally while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunity to be innovative and creative together in how we achieve goals while never losing sight of our mission. It’s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued to receive master’s degree. I’m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees.

Sara Daniel

Sara Daniel

Consultant / MSW, LCSW

My Story

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —Maya Angelou

When you give a teacher or administrator and understanding along with tools that they need to be successful, you not only influence the students they have right now, but all of the students who they will encounter in the future. At Wellpoint, we are always taking on new challenges and looking for ways to innovate to make a greater impact.

Education & Experience

Sara Daniel has been helping school districts and early care settings work with students affected by trauma, mental health issues and behavioral challenges for over 20 years. She is currently a senior coach and consultant for the Wisconsin Department of Public Instruction Trauma Sensitive School Initiative and the co-author of the Trauma Sensitive Schools Learning Module Series. She has worked with countess school districts nationwide and has trained thousands of school staff on the 7ei of Trauma Sensitive Schools. Sara is also certified in the Neurosequential Model of Therapeutics (NMT) and is the leader of the Adverse Childhood Experience (ACE) Interface Master Trainer Project for the State of Wisconsin.

I earned my master’s degree in Social Work from UW Milwaukee and am certified in the Neurosequential Model of Therapeutics and the Neurosequential Model of Education.

Jenna Finley

Jenna Finley

Director of Equity, Culture and Belonging

Jenna is a Cultural Humility Trainer and an Intercultural Development Inventory (IDI) Qualified Administrator, providing coaching to increase intercultural competence for individuals, teams and organizations. She has collaborated with Childcare Resource and Referral Agencies throughout the state of Wisconsin and The University of Wisconsin Platteville developing Early Childhood curriculum with an emphasis on diversity, equity and inclusion. She is also a University of Wisconsin Whitewater Adjunct Instructor, specifically supporting Early Childhood providers, educators and facilitators on diversity and related topics.

Most recently, Jenna’s former position with the Wisconsin Department of Children and Families, as a Program and Policy Analyst Advanced within the Bureau of YoungStar (BOY), initiated Early Care and Education Trainers, and Professionals from diverse backgrounds to collaborate in the Child Care Foundational Training Series with a focus on diversity, equity and inclusion.

She believes when there is a culturally responsive mindset interwoven with the practice and polices that reflect of cultural inclusion, the approach will be grounded in cultural humility. Applying a cultural humility approach will aid in creating more system-wide and family partnerships/collaborations, relationship building and forming sustainable community connections.

Tim Grove

Tim Grove

Senior Consultant

Tim Grove serves as the Senior Consultant at Wellpoint Care Network.  Tim has more than 25 years of experience in the social service field in a variety of programs and roles.  Tim has been a Mentor with Dr. Bruce Perry’s Neurosequential Model of Therapeutics (NMT), is a master trainer of ACE Interface and is the creator of Wellpoint Care’s Trauma Informed Care (TIC) curriculum, 7 Essential Ingredients (7ei).  In addition to leading the TIC efforts across all Wellpoint Care programs, Tim has been providing training and consulting on trauma, ACEs, secondary trauma/caregiver capacity and related topics for 15 years.  Tim has worked with and trained a diverse group of professionals – including judges, police officers, juvenile justice and child welfare staff, hospitals and healthcare staff, child development staff, veteran groups, college/university staff and professors, Boys and Girls Clubs, Religious Groups, Correctional staff, employers/employment staff and many others.

Tim and the Wellpoint Care team’s work has been highlighted in various radio and television projects, including a 2018 60 Minutes segment with special correspondent Oprah Winfrey and a three-year research study on the effectiveness of 7ei in child welfare published by the Journal of Child Custody in 2019.

 

Melanie Heindl

Melanie Heindl

Clinical Services Supervisor

Melanie Heindl, DAT, ATR-BC, LPC, is a doctor of art therapy and licensed professional counselor providing clinical supervision within the outpatient clinic. Melanie has over a decade of experience working in mental health services with individuals from infants to elders in community, outpatient, and in-home settings. Additionally, Melanie has significant experience developing and delivering training and curriculum to individuals of all skill levels and backgrounds. Melanie believes that the creative process can be inherently therapeutic, providing alternative ways of communication while also being regulatory in nature. Melanie finds a strengths-based, person-centered approach to be most beneficial to her therapeutic work but also takes into consideration the social and systemic issues clients face. Melanie has significant training in clinical supervision, reflective practice, the Neurosequential Model, anti-oppressive practice, and other trauma-informed modalities.

Carey Jacobsen

Carey Jacobsen

Director of Clinical Services

Carey Jacobsen is a Licensed Professional Counselor with over 20 years of experience, focusing on community-based, school-based and trauma-focused clinical work. Carey’s background is in art therapy and engaging multiple modalities to meet the mental health needs of children and families. Her experience includes direct clinical work with children, from infants through adulthood, teachers and education administrators, early childhood providers, offering mental health consultation and professional development training. Carey has significant training in the neurodevelopmental impact of trauma and multiple evidence-based practices, as well as reflective supervision and trauma informed supervision. Currently, she provides Clinical oversight to multiple programs, develops strategic goals, participates in grant writing and operationalizing and monitoring for excellence. Carey is passionate about bringing equitable access to quality mental health services to all by bringing the service to youth and families and adjusting the service delivery to meet the needs of the recipient.

 

Corey Norlander

Corey Norlander

Lieutenant of Criminal Investigations

Sheboygan County Sheriff’s Office

Corey Norlander is the Lieutenant of Criminal Investigations at the Sheboygan County Sheriff’s Office. He is currently in his 30th year in law enforcement, having served as a patrol officer, School Resource Officer, and then detective before becoming a supervisor in the detective group.

His work in sensitive crimes investigations and multi-disciplinary team development has brought him to an unintended recognition and understanding of trauma on victims and responders. In addition to serving in law enforcement, he serves as Co-Chair on the Attorney General’s Sexual Assault Response Team and trains for the Wisconsin Department of Justice and Wellpoint Care Network.

Shameka Phillips

Shameka Phillips

Learning and Talent Development Manager

Shameka has 10 years of experience working in Human Resources and Training & Development. She has a deep commitment to life-long learning and enjoys sharing knowledge and learning from others, as she believes that education makes the world a better place. Shameka has devoted her career to serving as a resource to people wanting to learn or better educate themselves on diversity, equity, inclusion, leadership and soft-skill-building topics. After joining Wellpoint Care Network and learning the Trauma Informed Care framework, Shameka quickly developed a passion for sharing with anyone she encounters, because she knows that this framework can be applicable to almost any environment.

Julie Scott

Julie Scott

MS, LPC, NCC

Julie Scott, MS, LPC, NCC, focuses on the impact of early life experiences on brain development. NMT Assessments provide a road map for services and therapeutic supports to best enhance a child’s current functioning. Julie works with families, schools and teams to enhance a child’s ability to regulate, relate and reason. Julie also consults and presents on the Neurosequential Model and helping children in home and school environments. Julie has been certified in the Neurosequential Model of Therapeutics™ (NMT) and has completed Phase II/Train-The-Trainer certification.

Alex Williams

Alex Williams

Director of Community Engagement

Alex Williams is a community leader, organizer and educator with a background in curriculum writing and youth development. As an experienced program coordinator, he has led learning at all levels from structured after-school activities for kindergarteners to skill-targeted literacy interventions for middle school students, all the way up to adult learning training sessions including “Literacy As A Social Justice Issue” and “The War on Black Males.” Alex is a lifelong humanitarian and has been serving and volunteering in the community for over 20 years at organizations, including City Year Milwaukee, Milwaukee College Preparatory School and Safe & Sound. As the Director of Community Engagement for Wellpoint Care Network, he works to bring the continuum of care and many other services Wellpoint Care provides into the communities and neighborhoods that need them the most.

Sonja Williams

Sonja Williams

Vice President of Human Resources / MS, PHR, SHRM-CP

My Story

“We cannot think of being acceptable to others until we have first proven acceptable to ourselves.” ― Malcolm X

Sonja Williams is an accomplished leader with 25 years of talent optimization, diversity, equity and inclusion, and organizational devlopment experience. She leads the delivery of innovative and equitable employee-centered services for Wellpoint Care Network’s workforce. Driven by a desire to support the work of community-based organizations with compelling missions, she has performed impactful work at organizations such as Acelero Learning, the Greater Milwaukee Foundation, American Cancer Society, Milwaukee County and Next Door. Sonja actively serves on the boards of Vision Forward and Triangle of Hope as a volunteer in her efforts to support the Greater Milwaukee community.

Education & Experience

Wellpoint Care employee since 2021. Master’s Degree in Administrative Leadership from University of Wisconsin – Milwaukee, Bachelor’s Degree in Public Administration from University of Wisconsin – Whitewater.

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