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Mission / Our Approach / Trauma Informed Care / The Science of Healing

The Science of Healing

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Applying Science to Heal Adversity and Trauma 

Every child holds the promise of the future – not just for themselves, but for all of us. It is our role as parents, family members and community members to help kids meet their potential; just as it is our job as caring professionals to assist children and families with establishing the foundation for healing and thriving. 

Each of our life journeys starts with our earliest experiences. Our overall development depends on feeling cared for, being held and hugged, and even learning simple human connections, like eye contact.  

We all do well when we have these foundational building blocks for healthy development. But, if something happens to those building blocks, and the foundation becomes unstable, the rest of our development might be as well. Adverse Childhood Experiences (ACEs), like neglect, abuse or addiction within the family create toxic stress that affects how we think, learn and form relationships. Living with discrimination, facing unfair policies or feeling unsafe in our own neighborhoods also can contribute to instability.   

Wellpoint Care Network has extensive experience helping those in our care rebuild from the damaging effects of adversity.  

Brain Science and Human Resilience

Though often called childhood adversity, ACEs are not something that can be outgrown – but, they can be overcome.  

Over the past two decades, we have gained significant knowledge about how adversity impacts the brain and can influence not just mental health, but physical health, too. Toxic stress has been linked to the risk for addiction to tobacco, drugs and alcohol, as well as depression and heart disease, just to name a few of the health impacts of adversity. The emerging field of epigenetics also has shown how the traumas of slavery, genocide and cultural assimilation can negatively impact people for generations.   

Applying Science to Heal 

At Wellpoint Care, we use the Neurosequential Model™ (NM), a developmentally-informed and biologically-respectful way to make sense of a child or adult’s trauma history as it relates to current functioning. With NM, we can pinpoint specific trauma responses and map behaviors in children, youth and adults, including identification of which building blocks need repair.  

Most importantly, we can understand and articulate an individual’s primary problems, along with their core strengths, to inform how parents and caregivers, teachers, therapists and the surrounding community can best help a child thrive. Just as adversity rewires the brain, we can apply the latest science of brain development to address much of the emotional and physical damage caused by trauma. That’s where healing begins. 

NM is a model built to be flexible, educational, and streamlined across interventions and care providers. It helps us set realistic and achievable goals and gives us the time to ensure those we serve and their care teams fully understand, and can act on, insightful care plans.  

Like any foundational repairs, first we need a plan for healing so we can select the interventions that align with an individual’s development. We partner with parents, families and caregivers, as well as providers like School Districts, County Human Services Agencies and Juvenile Justice to provide a flexible, comprehensive array of solutions designed to help those we serve.  

Wellpoint Care is one of the longest-standing child and family serving organizations certified by the Neurosequential Network. Our leaders and clinicians have partnered with the founder of NM, Dr. Bruce Perry, a internationally-renowned child psychiatrist and researcher specializing in child and youth development, child maltreatment, neurodevelopment and youth violence, to apply the NM model throughout our complete service array.   

In many cases, NM can be the difference between failed interventions and the successful rebuilding of lives.  

We invite you to learn more about how we have applied this science to our approach to working with children, families, communities and family-serving systems. 

More About Our Trauma Informed Care

  • Seven Essential Ingredients

More About Our Approach

  • Five Pillars of Stability
  • Equity and Inclusion
  • Stories & Testimonials

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Justin Hughes headshot

Meet Justin Hughes

Wellpoint Care Network has provided me a positive workplace and allowed me the tools I need…

Read my Story

Maria Andrade headshot- landscape

Meet Maria Andrade

The diversity of the work that I do ensures that no day is like any other.

Read my Story

Marande Buck

Meet Marande Buck

Every day, I’m able to have incredible interactions with foster parents. I also enjoy the ability…

Read my Story

Marande Buck

Marande Buck

Foster Care Licensing Supervisor

MSW, University of Wisconsin-Milwaukee and BA, University of Wisconsin-Madison

I’ve been at Wellpoint Care for 9 years. Every day, I’m able to have incredible interactions with foster parents. I also enjoy the ability to collaborate with other professionals, especially when it leads to a positive outcome for a family. The work of supporting foster parents is very important and my favorite part of the job.

I attended Milwaukee Public Schools and went on to earn my bachelors degree from the University of Wisconsin Madison, and my graduate degree from the University of Wisconsin Milwaukee.

At Wellpoint, I’m a part of the Historical Trauma Workgroup and Diversity Council. Outside of work, I’m a Foster Parent trainer through the Wisconsin Child Welfare Professional Development System (WCWPDS), a member of Zeta Phi Beta Sorority Inc., and a mom to an amazing 11-year-old daughter.

Maria Andrade

Maria Andrade

Vice President of Child and Family Well-being

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I have the opportunity to lead teams who are focused on supporting the work of our mission — because they understand that ultimately the work we do, whether internally or externally, impacts the families we are here to serve. Wellpoint Care has created an environment that allows me to thrive professionally, while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunities to be innovative and creative together in how we achieve goals while never losing sight of our mission. It’s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued on to receive master’s degree. I’m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees. Outside of work, I enjoy spending time with my loved ones, reading, volunteering and being outside.

Justin Hughes

Justin Hughes

Placement and Caregiver Coordinator Supervisor

BA, University of Wisconsin-Milwaukee

I have been employed with Wellpoint Care Network twice, totaling over 12 years. I was first hired as a Youth Counselor. After five years and receiving a few smaller promotions, I was then promoted to Unit Manager. After over four years in that role, I left in 2017 and returned in 2019 as placement liaison and was later promoted to the Placement and Caregiver Coordinator supervisor. I came back to Wellpoint Care as it has always felt like home to me and has provided me a level of comfort and opportunities for growth personally and professionally. Wellpoint Care has provided me a positive workplace and allowed me the tools I need to successfully serve our community. I continue to choose to work here as I feel wanted and appreciated. More importantly, I receive the challenge that keeps me motivated to come to work every day. Staff work well together and respect one another. I came to Wellpoint Care as I wanted a job fresh out of college and they provided me a career.

I graduated with my bachelor’s degree from UW-Milwaukee.

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