Skip to content
  • How Can We Help?
  • Join Our Team
Wellpoint Care Network
Donate
  • Mission
    • Our Approach
      • Trauma Informed Care
        • The Science of Healing
        • Seven Essential Ingredients of Trauma Informed Care
        • The Compassion Curve
      • Five Pillars of Stability
      • Equity and Inclusion
    • Stories & Testimonials
  • Services
    • Mental Health
      • Outpatient Mental Health Services
      • School Based Mental Health
      • Occupational Therapy
      • Neurosequential Model Therapeutics (NMT)™
      • Comprehensive Community Services
    • Child & Family Well-being
      • Foster Parenting
        • The Basics of Fostering
        • Foster Parent Requirements
        • Frequently Asked Questions
        • Foster Parent Support
        • Adopt from Foster Care
      • Care Coordination
      • Child Welfare
      • Youth Transitioning to Adulthood
    • Training & Consulting
      • K-12 Schools
      • Child & Family Serving Organizations
      • Early Childhood Education
      • Law Enforcement
      • Training Opportunities
      • Consulting & Coaching
      • Meet Our Trainers and Consultants
      • Inquire About Our Training & Consulting
  • Media & Events
    • Latest News
    • Upcoming Events
    • Fostering Events
    • Blog Stories
    • Press Room
  • Get Involved
    • Donate Now
    • Volunteer Opportunities
    • Become a Foster Parent
  • About Us
    • History
    • Board of Directors
    • Leadership
    • Our Partnerships
      • State & Local Government
      • Accreditation and Memberships
      • Child Welfare Network Providers
      • Partnership Opportunities & Inquiries
    • Annual Report
  • Donate
  • How Can We Help?
  • Join Our Team
Donate
Mission / Our Approach / Trauma Informed Care

Trauma Informed Care

Please share our story

Share on Facebook Share on Twitter Share on LinkedIn Share with your Email

Healing After Adversity is Possible with the Right Approach

What happens to us matters greatly to our physical and emotional stability, as well as our ability to thrive. Wellpoint Care Network is at the forefront of a healing practice called Trauma Informed Care, which is based on brain science and delivered here by caring and highly-trained staff.

Among those we serve – children, adults and families of all types – there is one common denominator: trauma. Whether it be childhood neglect or abuse; living in poverty or other adversities; historical trauma or racial injustices that still occur today, trauma creates powerful barriers to thriving in our day-to-day lives.

Since trauma is at the core of so many hurdles for so many people, we have made Trauma Informed Care central to our work. We started adopting trauma informed care practices well over a decade ago in child welfare services. Soon, trauma informed care became much more than a practice area: it is an organizational philosophy infused across our continuum of care.

The Proven Power of Being Trauma Informed

At Wellpoint Care, our adherence to the Trauma Informed Care philosophy and practice has been proven to lead to better outcomes in many caregiving and community environments. With this success comes responsibility to share the tenets and teach the methodologies to others who work closely with children, adults, families and communities. When we put those with the most significant barriers to well-being at the center of our efforts, a healing community gathers round. That’s why we train faith leaders, educators, coaches, social workers and human service leaders, police officers and judges and others to apply trauma-informed principles into practices wherever we seek to promote healing and well-being. To date, our trainers, coaches and consultants have trained over 60,000 individuals.

These are just a few of the examples of how Trauma Informed Care drives better outcomes for children, youth, adults, families and communities:

  • Child and Family and Well-Being. A three-year research project funded by the Greater Milwaukee Foundation, supports our trauma-responsive case management protocol. The study, published in the Journal of Child Custody, found Trauma Informed Care can positively influence outcomes for child-welfare involved children. Read the Research in Brief, “Trauma Informed Care Positively Impacts Child Welfare Outcomes.”
  • County Human Services and Law Enforcement. In Racine County, Wisconsin, there had been an upward trend in child welfare cases due to extensive trauma histories experienced by children and families. Wellpoint Care helped embed Trauma Informed Care practices into a variety of county services and programs, including schools, law enforcement and the court system. The desire to address adversity from all angles contributed to a 50% drop in children being removed from their homes. Read more.
  • Schools. Roughly half of the students at the Vel R. Phillips School have learning or behavioral disabilities, and all have experienced significant adversity in their young lives. All of these factors contributed to a high number of classroom disruptions, including altercations. WellPoint’s Trauma Sensitive Schools training and consultation gave teachers the tools to help regulate students who are part of the juvenile justice system. Read the case study, including how the school achieved a 75% reduction in classroom altercations.
  • Mental Health Services. In Milwaukee County, crisis services are the most common types of mental health care being delivered. At the same time, the greatest need for mental health services is for ongoing, high-intensity care. At Wellpoint Care, our trauma informed approach to mental health helps fill the gaps in Milwaukee and 24 other counties. Our therapists infuse the Neurosequential Model™ (NM), which is a set of tools based on neuroscience, into outpatient therapy, school-based mental health and community-based partnerships.

The Science of Healing

Brain science has shown us the importance of our earliest experiences on our overall development. Feeling cared for, being held and hugged are all important foundational building blocks. When children have these building blocks, they are able to thrive and develop to their fullest potential

Learn More

Seven Essential Ingredients of Trauma Informed Care

Wellpoint Care developed its own model of Trauma Informed Care, which we call the Seven Essential Ingredients (7ei) of Trauma Informed Care. These ingredients inform everything we do across all of our services.

Learn More

More About Our Approach

  • Five Pillars of Stability
  • Equity and Inclusion
  • Stories & Testimonials

Ready to take the next step?

VIEW TRAINING OPPORTUNITIES
I WANT TO SUPPORT WELLPOINT
I’D LIKE TO PARTNER WITH WELLPOINT
Inquire About Training & Consulting

Meet Maiada (Nadia) Ali, MSW,BA

As a supervisor, I have the opportunity to assist my staff and encourage them to strive…

Read my Story

Meet Justin Hughes

Wellpoint has provided me a positive workplace and allowed me the tools I need to successfully…

Read my Story

Maria Andrade

Meet Maria Andrade

The diversity of the work that I do ensures that no day is like any other.

Read my Story

Maria Andrade

Maria Andrade

Director of Administrative Services – Child & Family Well-being Program

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I get to lead a team who is focused on supporting the work of our mission – even if it’s not in their job description. Wellpoint Care has created an environment that allows me to thrive professionally while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunity to be innovative and creative together in how we achieve goals while never losing sight of our mission. It’s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued to receive master’s degree. I’m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees.

Justin Hughes

Justin Hughes

Placement and Caregiver Coordinator Supervisor

BA, University of Wisconsin-Milwaukee

I have been employed with Wellpoint twice, totaling over 12 years. I was first hired as a Youth Counselor. After five years and receiving a few smaller promotions, I was then promoted to Unit Manager. After over four years in that role, I left in 2017 and returned in 2019 as placement liaison and was later promoted to the Placement and Caregiver Coordinator supervisor. I came back to Wellpoint as it has always felt like home to me and has provided me a level of comfort and opportunities for growth personally and professionally. Wellpoint has provided me a positive workplace and allowed me the tools I need to successfully serve our community. I continue to choose to work here as I feel wanted and appreciated. More importantly, I receive the challenge that keeps me motivated to come to work every day. Staff work well together and respect one another. I came to Wellpoint as I wanted a job fresh out of college and they provided me a career.

I graduated with my bachelor’s degree from UW-Milwaukee.

Maiada (Nadia) Ali

Maiada (Nadia) Ali

Child Welfare Supervisor / MSW,BA

Children and Families / Psychology and Behavioral Science, Minor: Sociology

I’ve been at Wellpoint for about 10 years. I’ve gotten the ability to work with very different populations and diverse groups of people over the past decade. As a case manager, I enjoyed working with families and providing them with the necessary resources to grow and thrive. As a supervisor, I have the opportunity to assist my staff and encourage them to strive toward the same goal. Everyone on staff is dedicated to the work that we do. Wellpoint has a flexible work environment and allows opportunities for growth and promotions within the agency.

I have bachelor’s in psychology and behavioral science with a minor in sociology as well as a master’s in social work with an emphasis on children and families.

Related Articles, Events and Media

48 Things (and Counting) To Do While Physical Distancing

As the outbreak of COVID-19 continues to unfold, the most important thing to remember is that you’ll be spending a…

Read More

Equitable Mental Health through Teletherapy

Mental Health is an equity issue. Mental health struggles can affect anyone, despite race, class or background. However, some populations…

Read More

Transforming Systems of Care: What’s Going On in Racine County

Do you remember your first job as a helper? Mine goes back more than 25 years when I was hired…

Read More

The Importance of Kinship Care

Kinship care is the placement of children with non-parent relatives, such as grandparents, or like-kin adults who have existing relationships…

Read More

SaintA is now Wellpoint Care Network

Though the name has changed, our mission remains the same — we help children and families thrive by restoring connections…

Read More

Gardening Group Grows Together

By Brian Myers, Licensed Treatment Professional, Clinic at Wellpoint There is a long history of gardening and farming at Wellpoint…

Read More
Visit Media & Events

Stay connected with our mission.

Subscribe and receive news, updates, and more ways to stay involved.

"(Required)" indicates required fields

This field is for validation purposes and should be left unchanged.
  • Mission
  • Services
  • Media & Events
  • Get Involved
  • About
  • Crisis Resources
  • Careers
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Mission
  • Our Approach
  • Stories & Testimonials
  • Services
  • Mental Health
  • Child & Family Well-being
  • Training & Consulting
  • Media & Events
  • Latest News
  • Upcoming Events
  • Blog Stories
  • Press Room
  • Get Involved
  • Donate Now
  • Volunteer
  • Become a Foster Parent
  • About Us
  • Board of Directors
  • Leadership
  • Our Partnerships
  • Annual Report
Wellpoint Care Network, Inc.
8901 W. Capitol Drive
Milwaukee, WI 53222

© 2023 Wellpoint Care Network, Inc. All rights reserved.

  • Crisis Resources
  • Careers
  • Contact Us
  • Privacy Policy
  • HIPAA Notice
  • Accessibility Statement

© 2023 Wellpoint Care Network, Inc. All rights reserved.