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Our Services / Training and Consulting / Trauma Informed Care Training / For Child Serving Organizations

For Child Serving Organizations

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Changing the Way We Serve Children and Families

Throughout the human services field, at one time or another, we’ve all seen it: as the number of cases climb, the workload begins to take a toll on staff and caregivers. Inevitably, outcomes suffer. We know this because we arenโ€™t just trainers and consultants, weโ€™re active practitioners. That’s why we’ve created a better approach.

Wellpoint Care Network’s Trauma Informed Care training will give you a better understanding of the social, emotional, physiological and developmental effects of trauma on the children, families and communitiesโ€‹ you serve. Application of our Seven Essential Ingredients (7ei) can help you better understand the obstacles related to significant trauma histories in children, youth, and families โ€” and overcome them. 

A Trauma-informed Approach to Human Services

Experienced therapist speaking to a group of teens sitting in a circle during agroup therapy session

Trauma-informed practices can help your team, department or organization:

  • Appreciate the frequency of adverse experiences in peopleโ€™s lives and respond to their behavior from a trauma-informed perspectiveโ€‹.
  • Prevent future adversity and related behaviors.
  • Learn practical techniques that inspire a sense of purpose, belonging and safety to enhance relational well-being.
  • Implement developmentally-informed activities to enhance the regulatory capacity of both staff and those in care.
  • Appreciate the connection between caregiver capacity and outcomes.
  • Recognize Historical and Inter-generational trauma and equity as central to understanding traumaโ€‹.
SEE UPCOMING TRAUMA INFORMED CARE TRAININGS
INQUIRE ABOUT CUSTOM Consultation AND COACHING

We’re Here Whenever You’re Ready

Trauma-informed training can be a vital for anyone who routinely encounters youth, teens and families who are at a significant crossroads in life. Whatever role you play, the ones you serve will benefit from the tools, resources and best practices our Trainers and Consultants provide.

Speak directly with a helpful representative

Call us today at:

(414) 463-1880 or 
(800) 840-1880

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A member of our staff will be in touch by your preferred method of communication.

Register online for an upcoming orientation

See a complete schedule of
virtual, in-person and hybrid
Trauma Informed Care Trainings.


“Social support is not the same as merely being in the presence of others. The critical issue is reciprocity. For our physiology to calm down, heal and grow we need a visceral feeling of safety.”โ€‹

Bessel Van der Kolk, The Body Keeps the Scoreโ€‹

Trauma Informed Care Creates Transformation in Brown County

Tana Koss and Heather McGriff work for Family Services of Northeast Wisconsin, a non-profit human services agency offering programs to support children, teens and adults during challenges and transitions in their lives. The duo were first certified in Wellpoint Care’s trauma-informed framework in 2016, and have led more than 25 trainings in Northeast Wisconsin since.

The results speak for themselves: Family Services’ residential program has experienced a significant drop in both physical interventions and police contacts, and staff retention and happiness have both improved.

โ€œWhen we committed to being a trauma-informed agency, we knew it was going to be a journey, not a destination,โ€ says Koss. โ€œWeโ€™ve stuck with it because itโ€™s vetted, it gets updated and we have the resource of experts, which has felt supportive.”

READ MORE ABOUT OUR WORK WITH FAMILY SERVICES OF NORTHEAST WISCONSIN
Task Shifting cover

Many Hands Make Light Work: What is Task Shifting?

The Next Important Evolution of Trauma Informed Care

At this pivotal moment in time, Wellpoint Care Network believes EVERY person needs to be equipped and ready to help in the fight against trauma. Learn more about the important concept of task shifting it can help support the work of trained professionals in this free White Paper.

Download Now ( 1 MB PDF )

More Trauma Informed Care Training

  • For Child Serving Organizations
  • For Law Enforcement and First Responders
  • Train the Trainer Certification
  • Consulting and Coaching
Maria Andrade headshot- landscape

Meet Maria Andrade

The diversity of the work that I do ensures that no day is like any other.

Read my Story

Corey Norlander headshot

Meet Corey Norlander

Corey Norlander is the Lieutenant of Criminal Investigations at the Sheboygan County Sheriffโ€™s Office. He is…

Read my Story

Meet Sonja Williams, MS, PHR, SHRM-CP

Sonja Williams is an accomplished leader with 25 years of talent optimization and organizational development experience.…

Read my Story

Sonja Williams

Sonja Williams

Chief Human Resources Officer / MS, PHR, SHRM-CP

My Story

“We cannot think of being acceptable to others until we have first proven acceptable to ourselves.” โ€• Malcolm X

Sonja Williams is an accomplished leader with 25 years of talent optimization, inclusion and belonging, and organizational devlopment experience. She leads the delivery of innovative and equitable employee-centered services for Wellpoint Care Networkโ€™s workforce. Driven by a desire to support the work of community-based organizations with compelling missions, she has performed impactful work at organizations such as Acelero Learning, the Greater Milwaukee Foundation, American Cancer Society, Milwaukee County and Next Door. Sonja actively serves on the boards of Vision Forward and Triangle of Hope as a volunteer in her efforts to support the Greater Milwaukee community.

Education & Experience

Wellpoint Care employee since 2021. Masterโ€™s Degree in Administrative Leadership from University of Wisconsin โ€“ Milwaukee, Bachelorโ€™s Degree in Public Administration from University of Wisconsin โ€“ Whitewater.

Corey Norlander

Corey Norlander

Lieutenant of Criminal Investigations

Sheboygan County Sheriffโ€™s Office

Corey Norlander is the Lieutenant of Criminal Investigations at the Sheboygan County Sheriffโ€™s Office. He is currently in his 30th year in law enforcement, having served as a patrol officer, School Resource Officer, and then detective before becoming a supervisor in the detective group.

His work in sensitive crimes investigations and multi-disciplinary team development has brought him to an unintended recognition and understanding of trauma on victims and responders. In addition to serving in law enforcement, he serves as Co-Chair on the Attorney Generalโ€™s Sexual Assault Response Team and trains for the Wisconsin Department of Justice and Wellpoint Care Network.

Maria Andrade

Maria Andrade

Vice President of Child and Family Well-being

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I have the opportunity to lead teams who are focused on supporting the work of our mission โ€” because they understand that ultimately the work we do, whether internally or externally, impacts the families we are here to serve. Wellpoint Care has created an environment that allows me to thrive professionally, while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunities to be innovative and creative together in how we achieve goals while never losing sight of our mission. Itโ€™s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued on to receive masterโ€™s degree. Iโ€™m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees. Outside of work, I enjoy spending time with my loved ones, reading, volunteering and being outside.

Upcoming Training and Consultation

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