Changing the Way We Serve Children and Families
Throughout the human services field, at one time or another, we’ve all seen it: as the number of cases climb, the workload begins to take a toll on staff and caregivers. Inevitably, outcomes suffer. We know this because we aren’t just trainers and consultants, we’re active practitioners. That’s why we’ve created a better approach.
Wellpoint Care Network’s Trauma Informed Care training will give you a better understanding of the social, emotional, physiological and developmental effects of trauma on the children, families and communities you serve. Application of our Seven Essential Ingredients (7ei) can help you better understand the obstacles related to significant trauma histories in children, youth, and families — and overcome them.
A Trauma-informed Approach to Human Services
Trauma-informed practices can help your team, department or organization:
- Appreciate the frequency of adverse experiences in people’s lives and respond to their behavior from a trauma-informed perspective.
- Prevent future adversity and related behaviors.
- Learn practical techniques that inspire a sense of purpose, belonging and safety to enhance relational well-being.
- Implement developmentally-informed activities to enhance the regulatory capacity of both staff and those in care.
- Appreciate the connection between caregiver capacity and outcomes.
- Recognize Historical and Inter-generational trauma and equity as central to understanding trauma.
We’re Here Whenever You’re Ready
Trauma-informed training can be a vital for anyone who routinely encounters youth, teens and families who are at a significant crossroads in life. Whatever role you play, the ones you serve will benefit from the tools, resources and best practices our Trainers and Consultants provide.
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“Social support is not the same as merely being in the presence of others. The critical issue is reciprocity. For our physiology to calm down, heal and grow we need a visceral feeling of safety.”
Bessel Van der Kolk, The Body Keeps the Score
Trauma Informed Care Creates Transformation in Brown County
Tana Koss and Heather McGriff work for Family Services of Northeast Wisconsin, a non-profit human services agency offering programs to support children, teens and adults during challenges and transitions in their lives. The duo were first certified in Wellpoint Care’s trauma-informed framework in 2016, and have led more than 25 trainings in Northeast Wisconsin since.
The results speak for themselves: Family Services’ residential program has experienced a significant drop in both physical interventions and police contacts, and staff retention and happiness have both improved.
“When we committed to being a trauma-informed agency, we knew it was going to be a journey, not a destination,” says Koss. “We’ve stuck with it because it’s vetted, it gets updated and we have the resource of experts, which has felt supportive.”

Many Hands Make Light Work: What is Task Shifting?
The Next Important Evolution of Trauma Informed Care
At this pivotal moment in time, Wellpoint Care Network believes EVERY person needs to be equipped and ready to help in the fight against trauma. Learn more about the important concept of task shifting it can help support the work of trained professionals in this free White Paper.
Download Now ( 1 MB PDF )

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