Creating a Trauma-informed Culture on the Front Lines
Workers on the front lines of crisis face unique pressures, encountering high-tension situations and making life-or-death decisions every day. Before long, the intense emotions and unrelenting stress can take a heavy toll on those serving their community. That’s a heavy load, but it can be lightened by learning trauma-informed tools that focused on regulation, caregiver capacity and caring connections.
Wellpoint Care Network’s Trauma Informed Care training can help front-line workers by teaching them the neuroscience behind the behaviors and responses of trauma survivors. This not only promotes well-being and better overall performance for the workers, but also helps them provide community-centered response tactics to help diffuse difficult situations.
Healthier Systems for Front-line Workers, Healthier Communities.

In the normal course of their duties, front-line professionals often need to act as law enforcement, doctors, psychologists, social workers and teachers. But they’re rarely given the tools and training needed to succeed in these roles.
That’s why Wellpoint Care Network has built specialized Trauma Informed Care trainings for First Responders and those in Law Enforcement.
Understanding trauma and its impact on a person’s development and function can provide useful insight for those working with people in crisis or those under extreme stress.
By working from the same trauma-informed playbook as child welfare agencies, early childhood development programs and K-12 schools, front-line workers can become a vital part of a community network of support for those facing adversity and chronic instability.
We’re Here Whenever You’re Ready
Trauma-informed training can be a vital for anyone who routinely encounters youth, teens and families who are at a significant crossroads in life. Whatever role you play, the ones you serve will benefit from the tools, resources and best practices our Trainers and Consultants provide.
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“Trauma is one of the few root causes that affects a significant number of incidents First Responders are called to — and it can become the root cause of a similar amount of behavioral and health challenges that First Responders experience.”
TIM GROVE, WELLPOINT CARE NETWORK
The Prevalence of Trauma in First Responders

As a national leader in Trauma Informed Care, Wellpoint Care Network recognizes the need to connect our trauma-informed training to the unique needs and struggles of first responders, who are at a much higher risk of developing serious mental health conditions than the general population.
Although estimates vary, the overall rates of Post-Traumatic Stress Disorder (PTSD) are more comparable to those rates of military personnel and combat veterans.
Average Lifetime Rates of PTSD:
- General Public: 6%
- Law Enforcement Officers: 6-32%
- Emergency Medical Technicians: 9-22%
- Fire Fighters: 17-32%
Source: Conception, Assessment & Treatment of traumatic stress in first responders: A Review of Critical Issues, Harvard Review of Psychiatry, July-Aug 2018

Many Hands Make Light Work: What is Task Shifting?
The Next Important Evolution of Trauma Informed Care
At this pivotal moment in time, Wellpoint Care Network believes EVERY person needs to be equipped and ready to help in the fight against trauma. Learn more about the important concept of task shifting it can help support the work of trained professionals in this free White Paper.
Download Now ( 1 MB PDF )

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