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Our Services / Trauma Informed Care Training and Consulting / Trauma Informed Care Training / For Child Serving Organizations

For Child Serving Organizations

Changing the Way We Serve Children and Families

Throughout the human services field, at one time or another, we’ve all seen it: as the number of cases climb, the workload begins to take a toll on staff and caregivers. Inevitably, outcomes suffer. We know this because we aren’t just trainers and consultants, we’re active practitioners. That’s why we’ve created a better approach.

Wellpoint Care Network’s Trauma Informed Care training will give you a better understanding of the social, emotional, physiological and developmental effects of trauma on the children, families and communities​ you serve. Application of our Seven Essential Ingredients (7ei) can help you better understand the obstacles related to significant trauma histories in children, youth, and families — and overcome them. 

A Trauma-informed Approach to Human Services

Experienced therapist speaking to a group of teens sitting in a circle during agroup therapy session

Trauma-informed practices can help your team, department or organization:

  • Appreciate the frequency of adverse experiences in people’s lives and respond to their behavior from a trauma-informed perspective​.
  • Prevent future adversity and related behaviors.
  • Learn practical techniques that inspire a sense of purpose, belonging and safety to enhance relational well-being.
  • Implement developmentally-informed activities to enhance the regulatory capacity of both staff and those in care.
  • Appreciate the connection between caregiver capacity and outcomes.
  • Recognize Historical and Inter-generational trauma and equity as central to understanding trauma​.
SEE UPCOMING TRAUMA INFORMED CARE TRAININGS
INQUIRE ABOUT CUSTOM Consultation AND COACHING

We’re Here Whenever You’re Ready

Trauma-informed training can be a vital for anyone who routinely encounters youth, teens and families who are at a significant crossroads in life. Whatever role you play, the ones you serve will benefit from the tools, resources and best practices our Trainers and Consultants provide.

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(800) 840-1880

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A member of our staff will be in touch by your preferred method of communication.

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See a complete schedule of
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Trauma Informed Care Trainings.


“Social support is not the same as merely being in the presence of others. The critical issue is reciprocity. For our physiology to calm down, heal and grow we need a visceral feeling of safety.”​

Bessel Van der Kolk, The Body Keeps the Score​

Trauma Informed Care Creates Transformation in Brown County

Tana Koss and Heather McGriff work for Family Services of Northeast Wisconsin, a non-profit human services agency offering programs to support children, teens and adults during challenges and transitions in their lives. The duo were first certified in Wellpoint Care’s trauma-informed framework in 2016, and have led more than 25 trainings in Northeast Wisconsin since.

The results speak for themselves: Family Services’ residential program has experienced a significant drop in both physical interventions and police contacts, and staff retention and happiness have both improved.

“When we committed to being a trauma-informed agency, we knew it was going to be a journey, not a destination,” says Koss. “We’ve stuck with it because it’s vetted, it gets updated and we have the resource of experts, which has felt supportive.”

READ MORE ABOUT OUR WORK WITH FAMILY SERVICES OF NORTHEAST WISCONSIN
Task Shifting cover

Many Hands Make Light Work: What is Task Shifting?

The Next Important Evolution of Trauma Informed Care

At this pivotal moment in time, Wellpoint Care Network believes EVERY person needs to be equipped and ready to help in the fight against trauma. Learn more about the important concept of task shifting it can help support the work of trained professionals in this free White Paper.

Download Now ( 1 MB PDF )

More Trauma Informed Care Training

  • For Child Serving Organizations
  • For Law Enforcement and First Responders
  • Train the Trainer Certification
  • Consulting and Coaching
Maria Andrade headshot- landscape

Meet Maria Andrade

The diversity of the work that I do ensures that no day is like any other.

Read my Story

Corey Norlander headshot

Meet Corey Norlander

Corey Norlander is the Lieutenant of Criminal Investigations at the Sheboygan County Sheriff’s Office. He is…

Read my Story

Meet Sonja Williams, MS, PHR, SHRM-CP

Sonja Williams is an accomplished leader with 25 years of talent optimization and organizational development experience.…

Read my Story

Sonja Williams

Sonja Williams

Chief Human Resources Officer / MS, PHR, SHRM-CP

My Story

“We cannot think of being acceptable to others until we have first proven acceptable to ourselves.” ― Malcolm X

Sonja Williams is an accomplished leader with 25 years of talent optimization, inclusion and belonging, and organizational devlopment experience. She leads the delivery of innovative and equitable employee-centered services for Wellpoint Care Network’s workforce. Driven by a desire to support the work of community-based organizations with compelling missions, she has performed impactful work at organizations such as Acelero Learning, the Greater Milwaukee Foundation, American Cancer Society, Milwaukee County and Next Door. Sonja actively serves on the boards of Vision Forward and Triangle of Hope as a volunteer in her efforts to support the Greater Milwaukee community.

Education & Experience

Wellpoint Care employee since 2021. Master’s Degree in Administrative Leadership from University of Wisconsin – Milwaukee, Bachelor’s Degree in Public Administration from University of Wisconsin – Whitewater.

Corey Norlander

Corey Norlander

Lieutenant of Criminal Investigations

Sheboygan County Sheriff’s Office

Corey Norlander is the Lieutenant of Criminal Investigations at the Sheboygan County Sheriff’s Office. He is currently in his 30th year in law enforcement, having served as a patrol officer, School Resource Officer, and then detective before becoming a supervisor in the detective group.

His work in sensitive crimes investigations and multi-disciplinary team development has brought him to an unintended recognition and understanding of trauma on victims and responders. In addition to serving in law enforcement, he serves as Co-Chair on the Attorney General’s Sexual Assault Response Team and trains for the Wisconsin Department of Justice and Wellpoint Care Network.

Maria Andrade

Maria Andrade

Chief Community Services and Engagement Officer

I began my career at Wellpoint Care in 2009. The diversity of the work that I do ensures that no day is like any other. I have the opportunity to lead teams who are focused on supporting the work of our mission — because they understand that ultimately the work we do, whether internally or externally, impacts the families we are here to serve. Wellpoint Care has created an environment that allows me to thrive professionally, while supporting my work-life balance in the various seasons of both my professional and personal life. We are allowed opportunities to be innovative and creative together in how we achieve goals while never losing sight of our mission. It’s encouraging to see the result of the organization listening to feedback by providing space for us to come together as an agency and have conversations around diversity, equity and inclusion, and then be a part of the work towards change.

I am a first-generation Puerto Rican, born in the United States and first in my family to have graduated college and continued on to receive master’s degree. I’m bilingual and fully fluent in Spanish. I oversee the Mentoring Program and am a part many other diversity-related committees. Outside of work, I enjoy spending time with my loved ones, reading, volunteering and being outside.

Upcoming training & events

Build trauma-informed skills with our certified trainers, in person and online.

Ongoing

Train the Trainer

Mental Health Easy Access

Learn more & Register: Mental Health Easy Access
Ongoing

Train the Trainer

Acceso fácil a la salud mental

Learn more & Register: Acceso fácil a la salud mental
Nov 1 2026

Diapers for Dads: Diaper Collection

Learn more & Register: Diapers for Dads: Diaper Collection
Nov 1 2026

Wrapped With Care: Toy Collection

Learn more & Register: Wrapped With Care: Toy Collection
Mar 22 2027

Train the Trainer

03/22/2027 7ei of Trauma Sensitive Schools – Train the Trainer

Learn more & Register: 03/22/2027 7ei of Trauma Sensitive Schools – Train the Trainer
Mar 22 2027

Introduction

03/22/2027 7ei of Trauma Sensitive Schools Introduction

Learn more & Register: 03/22/2027 7ei of Trauma Sensitive Schools Introduction
Mar 23 2027

Train the Trainer

03/23/2027 7ei of Trauma Sensitive Schools – Recertification

Learn more & Register: 03/23/2027 7ei of Trauma Sensitive Schools – Recertification
Jun 22 2027

Train the Trainer

06/22/2027 7ei of Trauma Sensitive Schools – Train the Trainer

Learn more & Register: 06/22/2027 7ei of Trauma Sensitive Schools – Train the Trainer
Dec 9 2026

Introduction

12/9/2026 7ei of Trauma Informed Care – Introduction (In-person)

Learn more & Register: 12/9/2026 7ei of Trauma Informed Care – Introduction (In-person)
Mar 1 2027

Introduction

03/01/2027 7ei of Trauma Informed Care – Introduction (In-person)

Learn more & Register: 03/01/2027 7ei of Trauma Informed Care – Introduction (In-person)
Mar 1 2027

Train the Trainer

03/01/2027 7ei of Trauma Informed Care – Train the Trainer (In-person)

Learn more & Register: 03/01/2027 7ei of Trauma Informed Care – Train the Trainer (In-person)
Mar 2 2027

Recertification

03/02/2027 7ei of Trauma Informed Care – Recertification (In-person)

Learn more & Register: 03/02/2027 7ei of Trauma Informed Care – Recertification (In-person)
Ongoing

Train the Trainer

Mental Health Easy Access

Learn more & Register: Mental Health Easy Access
Ongoing

Train the Trainer

Acceso fácil a la salud mental

Learn more & Register: Acceso fácil a la salud mental
Nov 1 2026

Diapers for Dads: Diaper Collection

Learn more & Register: Diapers for Dads: Diaper Collection
Dec 17 2026

Diapers for Dads: Distribution Event

Learn more & Register: Diapers for Dads: Distribution Event
View all events

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